What do you need to know about IVR ?
When you contact a company, it is not always obvious that a human operator will answer you immediately. So, the voice that allows you to make a choice based on the available options is a robotic voice belonging to the Interactive Voice Response feature. With that in mind, here's what you need to understand about this technology that is widely used by businesses. What is IVR ? Still called IVR, Interactive Voice Response is a technology that offers customers an immediate response when they contact a company. As detailed here https://aircall.io/blog/call-center/interactive-voice-response/, this system allows callers to find answers to their various concerns regarding the company's services, without necessarily contacting the staff. Therefore, the options are chosen from configurable...
Economy




Health


International


How to have a connected home?
Are you a fan of technology? You've probably heard of the connected home or even the smart home. Also called house 2.0, it is a kind of home that can be controlled remotely by its occupants through a smartphone. You might be wondering why you need this kind of house and how to get it. Find out the answers in this article. Why have a connected home? A connected home makes it easier to control your home remotely. You will have an eye on the functioning of your different equipment. It ensures your security through programming and automation of certain features. From more, the 2.0 home is more convenient and simple to live in especially for the elderly and disabled. It helps you save time by limiting travel. Moreover, its convenience makes it easier for you to control your entire home. Using...
Science/High-Tech




In the spotlight
Causes and solutions to the economic crisis in Africa
Colonized for years, African countries are struggling to take off in economic terms. Despite gaining independence, almost nothing has changed in these nations. What are the causes of this situation? What are the approaches to solutions to get Africa out of this scourge? The answers in the rest of this article. The characteristics of the majority of these countries. In Africa, people live in difficult living conditions. Unemployment and underemployment ruin the youth. Epidemics are eating away at families who were already fighting famine. The literacy rate in some countries is below average....
Other






Current trends
What to know basically about Microsoft stock?
As you may know, Microsoft stock is one of the most valued companies in Wall-street, having surpassed the million-dollar mark in the early '19s, a feat achieved only by Amazon, one of the most recognized platforms in the world. After a few troubled years, the Microsoft share has shone on the stock market, becoming one of the best long-term investments. In this guide, will be detailed the strengths and weaknesses of Microsoft. The evolution of Microsoft stock on the stock market Almost all the shares of microsoft stock have experienced a period of strong growth in previous years, even reaching 90% growth, after exceeding a value of 230 dollars per share. Its capitalization, as mentioned exceeded millions of dollars in April 2019, which has never been reached until today. For a long time,...
Recent














































